KD PAINE Privacy and Cookies Policy


Part 1: Personal information and privacy

1. Introduction

1.1   We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

1.2   We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. / By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2. Collecting personal information

2.1   We may collect, store and use the following kinds of personal information:

– information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths

3. Using your personal information

3.1   Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

3.2   We may use your personal information to:

– Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information)

– Deal with enquiries and complaints made by or about you relating to our website;

3.3   We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

4. Disclosing personal information

4.1   We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

4.2   We may disclose your personal information:

– to the extent that we are required to do so by law;

– in connection with any ongoing or prospective legal proceedings;

– in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

4.3   Except as provided in this policy, we will not provide your personal information to third parties.

5. Your rights

5.1   KDPA aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

5.2   If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

5.3   In certain circumstances, you have the right:

– To access and receive a copy of the Personal Data we hold about you

– To rectify any Personal Data held about you that is inaccurate

– To request the deletion of Personal Data held about you

5.4   You have the right to data portability for the information you provide to KDPA. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

5.5   Please note that we would ask you to verify your identity before responding to such requests.

5.6   You should check this page occasionally to ensure you are happy with any changes to this policy.

6. Amendments

6.1   We may update this policy from time to time by publishing a new version on our website.

6.2   You should check this page occasionally to ensure you are happy with any changes to this policy.

7. Third party websites

7.1   Our website includes hyperlinks to, and details of, third party websites.

7.2   We have no control over and are not responsible for, the privacy policies and practices of third parties.


Part 2: Cookies

1. About cookies

1.1   A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

1.2   Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

1.3   Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

1.4   Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

2. Our cookies

2.1   Analytics cookies

2.2   We use Google Analytics to analyse the use of our website.

2.3   Our analytics service provider generates statistical and other information about website use by means of cookies.

2.4   The analytics cookies used by our website have the following names: _utma, _utmb, _utmc and _utmz

2.5   The information generated relating to our website is used to create reports about the use of our website.

2.6   Our analytics service provider’s privacy policy is available at: http://www.google.com/policies/privacy/

3. Blocking cookies

3.1   Most browsers allow you to refuse to accept cookies; for example:

– in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

– in Firefox (version 24) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and

– in Chrome (version 29), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading

4. Deleting cookies

4.1   You can delete cookies already stored on your computer; for example:

– in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);

– in Firefox (version 24), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and

– in Chrome (version 29), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then select “Delete cookies and other site and plug-in data” before clicking “Clear browsing data”.

4.1   Deleting cookies will have a negative impact on the usability of many websites.


Part 3: Our details

1. Our details

1.1   This website is owned and operated by K D Paine & Associates Ltd.

1.2   We are registered in England and Wales under registration number 05672876, and our registered office is at Bishopstone, 36 Crescent Road, Worthing, West Sussex, BN11 1RL.

1.3  Our principal place of business is at Adur Business Centre, Little High Street, Shoreham by Sea, West Sussex, BN43 5EG.

1.4   You can contact us by writing to the business address given above, by using our website contact form, by email to info@kdpaine.co.uk or by telephone on 01273 467518.